Outlook 2013 Courseware | Course outlines
A FIRST LOOK AT OUTLOOK 2013
- Starting outlook 2013
- The Microsoft outlook 2013 screen
- Help in outlook 2013
- Printing help sheets
- Microsoft outlook navigation pane
- Microsoft outlook ribbon
- Closing outlook
TERMINOLOGY & CONCEPTS
- What is email?
- The structure of an email address
- The advantages of using email
- SMS (Short Message Service)
- Voice over internet protocol (VOIP)
- Instant messaging
- Online (virtual) communities
- Social networking websites
- Internet forums
- Chat rooms
- Online computer games
SECURITY ISSUES
- Spam
- Viruses
- Phishing
- Digital signatures
SENDING MESSAGES
- Creating and sending your first email
- Checking that your email was sent
- Sending emails to more than one person
- Receiving and reading emails
- Sending a copy of a message to another address
- What is a blind carbon copy?
- Sending a copy of a message to another address using blind carbon copy (bcc)
- Think about the message subject – short and descriptive
- Spell checking your messages
- Attaching a file to a message
- Deleting an attached file
- Issues when sending file attachments
- Setting message importance
- Setting message sensitivity
- Saving a draft copy of an email
RECEIVING, READING AND REPLYING TO MESSAGES
- The inbox folder
- Opening the inbox folder
- The inbox screen
- Selecting a message
- Reading a message
- Switching between open message windows
- Forwarding a message
- Opening or saving an attached file
- Replying to the sender of a message
- Replying to the sender and all recipients of a message
- Setting message reply options so that the original message is inserted, or not inserted
- Printing a message
- Printing options
MANIPULATING TEXT AND FILES
- Selecting a word within the message window
- Selecting a line within the message window
- Selecting a paragraph within the message window
- Selecting all text within the message window
- Selecting text using the mouse
- Copying text to the clipboard from a message
- Pasting text from the clipboard into a message
- Copying text from one message to another
- Cutting text to the clipboard from a message
- Moving text from one message to another
- Deleting text in a message
- Deleting text to the left of the insertion point
- Deleting text to the right of the insertion point
PEOPLE AND CONTACTS
- What are people contacts?
- Opening the people folder
- Creating a contact
- Adding the sender of a message to your contacts list
- Addressing an email to a contact
- Deleting a contact
- What is a contact group?
- Creating a new contact group
- Adding an email address to a customised contact group
- Removing an email address from a contact list
- Sending an email to an entire contact group list
ORGANISING MAIL
- Searching for a particular email message
- Searching for messages by sender, subject or content
- Creating a new mail folder
- Moving a message to a different folder
- Deleting a mail folder
- Sorting the contents of the inbox
- Deleting a message
- Opening the ‘deleted items’ folder
- Restoring a message from the ‘deleted items’ folder
- Emptying the ‘deleted items’ folder
- Automatically emptying the ‘deleted items’ folder when you exit outlook
- Flagging a message
- Removing a flag mark from a mail message
- Marking a message as unread
- Marking a message as read